Once your order has been completed and it is no longer possible to cancel the order, you have the right to withdraw from the order by providing written notice via email or regular mail within 30 days of receiving the product.
You may use the model withdrawal form set forth below, but it is not obligatory:
— To Zound Industries International AB:
— I (*) hereby give notice that I (*) withdraw from my (*) contract of sale of the following products (*),
— Ordered on (*)/received on (*),
— Name of consumer(s),
— Address of consumer(s),
— Signature of consumer(s) (only if this form is notified on paper),
Notice via email may be sent by Submitting a Request or by the Live Chat function in the bottom right corner. You can also reach out to the Urbanears Support Team for assistance at firstname.lastname@example.org.