If you cannot load your country in the shipping address, please try the following troubleshooting options:
1. Check that you are in the correct country version of our website, i.e the country you are shipping the product to.
For example: If you are located in Canada but wishing to send a present to a friend in Sweden, please place the order from the Swedish store view.
2. Restart your browser application (please make a note of your order as restarting your browser could empty your basket)
3. Clear the cache and restart your browser (please make a note of your order as restarting the cache could empty your basket)
If you require further assistance with shipping issues, please click here to submit a request or contact us via the live chat function in the bottom right corner.
To view the shipping options for your location, please visit urbanears.com and select Shipping Times and Charges in the left side of the footer.