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  • Products

    How-to guides and troubleshooting tips for our Headphones and Speakers range

  • Payments

    Your payment questions answered as well as troubleshooting tips for common issues

  • Shipping

    Information on our shipping methods and order tracking

  • Ordering

    Troubleshooting order issues and your common questions answered

  • Exchanges and Returns

    How to return and exchange products, plus our return policies

  • Warranty

    Warranty terms and warranty period information

  • Product User Manuals and Legal & Safety Information

    Download PDF User Manuals and Legal & Safety Information for your Urbanears products - available in different languages

  • Campaigns

    General information and FAQs about current and recurrent campaigns.

  • Contact Customer Service

    Still can't find the answer you're looking for? Contact us at Customer Care for more information

Urbanears Help Center