• Products

  How-to guides and troubleshooting tips for our Headphones and Speakers range

• Payments

  Your payment questions answered as well as troubleshooting tips for common issues

• Shipping

  Information on our shipping methods and order tracking

• Ordering

  Troubleshooting order issues and your common questions answered

• Exchanges and Returns

  How to return and exchange products, plus our return policies

• Warranty

  Warranty terms and warranty period information

• Product User Manuals and Legal & Safety Information

  Download PDF User Manuals and Legal & Safety Information for your Urbanears products - available in different languages

• Campaigns

  General information and FAQs about current and recurrent campaigns.

• Contact Customer Service

  Still can't find the answer you're looking for? Contact us at Customer Care for more information